FAQ

Question:  

Will the LOKA Charms fit Pandora bracelets?

Answer: 

Yes all of our LOKA charms will fit Pandora bracelets.

Question:

Once my order is placed, when can I expect it to arrive?

Answer:

Once your payment has cleared you can expect your order to ship within 24-48 hours..

Question:

Is the Sparkle Collection real sterling silver?

Answer:

Yes everything in our Sparkle Collection is genuine solid sterling silver (not silver plated) and genuine gemstones.

Question:

Are your Shamballa bracelets real?

Answer:

Our Shamballa bracelets are the same quality Shamballa bracelets that are sold in fine jewellery stores for $69 or more. They are created using genuine Austrian crystals and gemstones.

Question:

Why are your prices so low compared to major jewellery stores? Is your quality less?

Answer:

Lisa Designer Jewels can afford to keep our prices low because we are an online store only. Large brick and mortar jewellery stores have to pay rent on the building, utility costs as well as staff salaries and therefore, in order to stay in business they have to charge more for their jewellery to cover these costs. As an online store we do not have these costs so we are able to offer the highest quality jewellery for the best prices and pass the savings on to our customers!